**The Metaverse Summit, an event pioneering in tech evolution, is poised to reveal a new epoch in the metaverse sphere**. This landmark happening, taking place from **21-22 September in Paris**, assembles a global ensemble of trailblazers, disruptors, and tech enthusiasts. The summit's mission is to sculpt the metaverse's future, presenting breakthroughs in AI, mixed reality, and Web3 decentralization, melding state-of-the-art tech with limitless creativity to define future digital interactions.

As the metaverse garners global spotlight with its fusion of artificial intelligence, mixed reality, and Web3 decentralization, the Metaverse Summit steps in as an epicenter of exploration and partnership for industry mavens, innovators, and creative geniuses.

## AI and Mixed Reality Paving the Way for Metaverse Uprising

With recent strides in AI and mixed reality technologies, the foundation for a groundbreaking metaverse uprising has been laid. Intelligent virtual domains merging physical and digital realities unlock unparalleled opportunities for collaboration, creation, and interaction among individuals, businesses, and communities. Metaverse Summit 2023 offers an avenue to explore these avant-garde technologies and their amalgamation within the metaverse sphere.

<iframe width="1080" height="608" src="https://www.youtube.com/embed/XL-p6t1gPIg" title="Metaverse Summit 2023 Teaser: Bridging Realities, Igniting Imagination" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe>

## Venturing into the Infinite Capabilities of AI in the Metaverse

As AI matures, its significance within the metaverse escalates. From AI-powered virtual personas to intelligent algorithms that enrich user experiences, AI tech integration offers boundless potential in transforming the metaverse scene. At the summit, thought leaders and specialists will dissect the transformative influence of AI in virtual environments, user personalization, content creation, and social interactions, offering attendees a myriad of possibilities to explore.

## Mixed Reality Experiences Fostering Creativity in the Metaverse

The seamless merger of physical and digital realities through mixed reality experiences presents an unrivaled canvas for creativity within the metaverse. The summit will spotlight how mixed reality technologies empower creators, artists, and designers to revolutionize storytelling, immersive entertainment, and interactive experiences. Attendees will experience fascinating demonstrations, acquire insights into pioneering projects, and discover the potential of mixed reality in transforming the metaverse's creative landscape.

## Web3 Decentralization: Equipping Individuals in the Metaverse

Web3 decentralization, founded on blockchain technology, signifies a paradigm shift in digital ownership, governance, and interactions within the metaverse. The Metaverse Summit will delve into the potential of Web3 and decentralized finance (DeFi), underscoring the importance of enabling individuals to command their digital identities, assets, and experiences. Attendees will glimpse the disruptive potential of Web3 in crafting a fairer, user-focused metaverse.

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## A Gathering of Industry Gurus, Innovators, and Visionaries

The Metaverse Summit 2023 is assembling a diverse, influential congregation of industry gurus, innovators, and visionaries. Esteemed speakers will provide their insights, experiences, and visionary outlooks on the future of the metaverse. Attendees will engage in lively discussions, idea exchanges, and establish meaningful connections with peers from varied sectors, encouraging collaboration and propelling the metaverse ecosystem onwards.

## Illustrious Speakers and Industry Leaders Deliver Engrossing Keynotes and Panels

The Metaverse Summit 2023 will host a roster of esteemed speakers who are authorities in their respective fields. These thought leaders will offer compelling keynotes, sharing their extensive knowledge and visionary outlooks on the metaverse's future. Interactive and stimulating panel discussions and fireside chats will offer attendees the chance to converse with industry titans, exploring an array of metaverse-related subjects from diverse perspectives.

## Stage for Budding Metaverse Startups

The Metaverse Summit 2023 proudly provides a platform for budding metaverse startups to demonstrate their innovative products and solutions. Attendees will experience the innovative concepts and groundbreaking technologies propelling the metaverse evolution. This platform offers startups a priceless opportunity for exposure and connection with potential partners and investors.

## Networking Opportunities to Encourage Collaboration

Recognizing the importance of networking and collaboration in fueling the metaverse ecosystem's growth, the Metaverse Summit 2023 will feature dedicated networking breaks and social events. These tailored sessions aim to facilitate connections among attendees, fostering professional network expansion and valuable partnership formation.

## Metaverse Summit: Welcoming a New Epoch

Under the theme "Metaverse New Era, Emerging Tech, and Creativity," the Metaverse Summit is set to redefine the metaverse landscape by integrating the latest advancements in AI, mixed reality, and Web3 decentralization. This influential convergence of industry leaders, innovators, and creative minds endeavors to shape future digital experiences, thrusting the metaverse into a new age of infinite possibilities.

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**`To learn more about Metaverse Summit 2023 and secure your spot at this pivotal event, please visit the official website at `[`https://metaverse-summit.org/`](https://metaverse-summit.org/)`.`**

Be part of the digital transformation as AI, mixed reality, and Web3 take the stage at the Metaverse Summit 2023. Connect with the brightest minds and explore the limitless potential of the metaverse universe.

Metaverse Summit 2023: Discover the Future of AI, Mixed Reality, and Web3

Metaverse Summit 2023: Where Innovation Meets Imagination in the New Digital Era

# What is a Chatbot? Understanding its Functionality and Secrets for an Effective Use

Right now companies are always on the lookout for new ways to engage with their customers, simplify operations, and increase revenue. Of the many tools to have recently emerged, probably the most effective is the chatbot. But what exactly is a chatbot, how does it work, and how can a company tap into its potential to step up customer service? Let's explore this transformative technology in detail.

## What is a Chatbot?

A chatbot is a computer program that imitates conversation with users, either using text or voice interaction. It makes use of NLP and AI to understand user queries and respond in a conversational manner. In simple terms, they are running based on predefined scripts and algorithms; it powers the ability for the chatbots to respond quickly to customer queries. They cannot totally substitute human support agents but do the routine tasks and queries in an efficient way, providing 24/7 availability.

![Image by Pexels](img/pexels-googledeepmind-18069693.jpg "Image by Pexels")

Image by Pexels

### Top Benefits of Chatbots

1. 24/7 Availability: Perhaps the biggest positive about chatbots is that they are able to assist customers at any time of day or night. This round-the-clock availability ensures that customer inquiries are addressed promptly, regardless of business hours.
2. Cost Efficiency: The answers to many questions can be automated, so that there is a great reduction in costs regarding employee salaries. Chabots can handle multiple inquiries simultaneously, allowing companies to allocate resources more effectively and focus on higher-priority tasks.
3. Better Customer Experience: Chatbots allow the processing of customer queries in no time, thus improving customer satisfaction. They also guide users through procedures such as booking, purchase, or even searching for information, thus a smooth experience is created.
4. Data Collection and Insights: Chatbots provide useful data from the conversation with customers, which helps to gain insight into customer preferences and behavior. The collected data can be used to further improve marketing strategies and product offerings.
5. Lead Qualification: Chatbots help to qualify leads by gathering the necessary information about potential buyers. They can engage with users, ask appropriate questions, and determine whether the user is ready to buy.

## How Do Chatbots Work?

There are two basic forms of chatbots: simple and advanced.

### Simple Chatbots

Simple chatbots work based on predefined scripts. They are able to answer very basic questions aside from the information dissemination in scenarios they have been programmed for. For example, a simple chatbot on a retail website may answer questions regarding store hours or return policies. The conversation is then taken over by a human agent if the request falls out of their predefined scripts so that customers get the help they need.

### Complex Chatbots

Complex chatbots, on the other hand, utilize artificial intelligence and machine learning to understand and respond to user queries more dynamically. These advanced bots can learn from previous interactions, adapt their responses, and improve over time. For instance, a complex chatbot might analyze customer feedback to adjust its conversational style or provide more relevant product recommendations. They can also recognize voice commands, making them particularly useful in voice-activated applications.

## Create a Chatbot for Your Website

Making a chatbot for your website is not that complicated, especially using friendly platforms. Here is a step-by-step guide to help you get started:

#### 1. Finalize Your Chatbot Design 

* Review Conversation Flows: Make sure that all the conversation flows are logical and clear. Make any needed adjustments based on testing and feedback.
* Confirm Responses: Double-check all predefined responses for correctness, relevance to context, and consistency in tone with your brand.

#### 2. Integrate the Chatbot on Your Website

* Generate Embed Code: Most of the chatbot platforms will provide you with a snippet of code to embed on your website. This lets the chatbot appear on your website.
* Add to Your Website: The code goes in your website's HTML; for most websites, this will be in the footer or immediately before the closing </body> tag. If you're using a CMS such as WordPress, you can sometimes do this through a dedicated plugin, or sometimes through your theme's settings

#### 3. Configure User Access and Permissions

* Define User Roles: If your chatbot is going to interface with human agents for support, set up user roles and permissions for your team. 
  Verify Integrations: Verify that any integration of CRM systems, email marketing, or analytics platforms that has been done, works as it should.

### 4﻿. Final Testing

* Real Testing Scenarios: Well before going to production, test in various scenarios that the chatbot returns correct responses for various queries. 
* Verify Integrations: Verify that any integration of CRM systems, email marketing, or analytics platforms that has been done, works as it should.

### 5﻿. Go Live

* Launch the Chatbot: Make the chatbot live on your website. It's a generic term that means the chatbot must be accessible to users, and all triggers to start dialogues should be enabled.
* Monitor Early Conversations: Right after deployment, monitor the functioning of the chatbot for the first few hours or days to quickly understand issues popping up and fix them as early as possible.

![Image by Pexels](img/pexels-googledeepmind-18069814.jpg "Image by Pexels")

Image by Pexels

## Business Applications of Chatbots

These chatbots can be applied in almost any sector. Here are some of the key areas where they excel:

### Customer Support

Among the most frequent uses of chatbots, one can find customer support. Being able to take care of customer inquiries at any time, chatbots enable immediate responses and alleviate human agents from simpler tasks so that more complicated issues can be handled by them. This capability not only increases customer satisfaction but also raises the efficiency of support teams. For example, a telecommunications company may use a chatbot to help its customers resolve common problems with its services.

### Marketing Instrument

Chatbots in marketing could be used to gather customer data, notify users of promotions, and help drive sales. For example, it might offer users targeted offers depending on their behavior—a very effective way of guiding them through the sales funnel. Companies are able to drastically increase their conversion rates by engaging customers with personalized messages.

### Education 

They could also be used by educational institutions to help students search for course information, go through registration processes, and give feedback, hence making communication effective. They could answer frequently asked questions, provide study resources, and even lead virtual tutoring sessions.

### E-commerce

This can be done better with the assistance of chatbots, as they remind customers of their purchases and assist in buying. A chatbot can also suggest complementary products or offer discounts to urge users to do a transaction.

### Healthcare

Chatbots can also cause ripples in the health sector. They will be able to assist the patient in making an appointment, explaining the different services, and even doing preliminary health checks. A chatbot could, for instance, be used by a hospital to enable patients to navigate its website and find relevant medical information effortlessly.

### Human Resources

HR chatbots can help screen candidates, set up interviews, and even answer many of the common company policy questions. A chatbot can, therefore, help prospective employees understand the company culture and available positions, enhancing their experience from the very beginning.

## Best Practices for Chatbot Implementation

Following are the best practices to make your chatbot really effective: 

1. Clear Objectives: Define the purpose of a chatbot before its launch. Whether for customer support, lead generation, or marketing, a clear goal in mind will guide its development. 
2. Choose the Right Platform: Find a chatbot platform that fits your business needs; consider its customization, analytics, and integration capabilities. 
3. Design Friendly Interactions: The conversation flow of the chatbot should be easy to understand and follow. Use simple language with no jargon involved to facilitate a conversation. 
4. Monitor and Improve Continuously: Continue to review the interactions of the chatbot and identify areas for further improvement. Take feedback from users to further refine the responses and general experience. 
5. Integration with Human Support: There will always be some queries that would go beyond the capabilities of chatbots. Seamless transfer from chatbots to human agents is not only a must but would also ensure that customer satisfaction levels are maintained. 

![Image by Pexels](img/pexels-bertellifotografia-16094041.jpg "Image by Pexels")

Image by Pexels

## Conclusion

Chatbots are the modern solution for businesses looking to improve customer interaction, enhance efficiency in operations, and basically drive sales. Capable of automating a wide range of tasks and providing real-time assistance, they are gradually becoming indispensable in various sectors. If you haven't yet integrated a chatbot into your business strategy, now is the time to explore the possibilities! The future of customer service has arrived, and it's being spearheaded by chatbots. Is your business ready to take its customer service to the next level with a chatbot? Change is coming—watch your business thrive!

Discover the transformative power of chatbots! Learn what chatbots are, how they work, and their benefits for businesses. From 24/7 customer support to valuable insights, find out how to effectively implement chatbots for enhanced customer experience and increased efficiency. Unlock the secrets to successful chatbot integration today!

How сan a chatbot benefit your company?

**Dubai, October 10, 2024:** Web3 and AI consulting giant [VAP Group](https://www.vapgroup.co/) is pleased to announce thesecond edition of the [Global AI Show](https://www.globalaishow.com/), taking place on December 12 and 13, 2024 at the Grand Hyatt Exhibition Centre, Dubai. The event will be held under the official support of the United Arab Emirates Minister of State for Artificial Intelligence, Digital Economy and Remote Work Applications Office.\
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With its theme of ‘AI 2057: Accelerating Intelligent Futures’, the Global AI Show is set to host C-suite executives, ministry officials and leaders from the world’s top companies who will explore the cutting edge technological developments across the UAE and the globe.

![](img/gais.png)

The Cyber Security Council is the strategic partner of the two-day event organized by VAP Group and powered by a leading media network Times of AI. It will be led by a multidisciplinary advisory board - the Global AI Advisory Board - composed of industry experts such as Jamie Metzl, Healthcare Futurist, Geopolitical Expert and Author of Hacking Darwin; Alaa Moussawi, Chief Data Scientist at the New York City Council, among others, who will regularly meet to discuss key industry developments through the year as well as be the committee steering conversations that happen live on stage.

“The Global AI Show is more than just a one-time event. With over 100 C-suite speakers and a community of over 110,000 people, it will bring the whole AI ecosystem under one roof”, said Vishal Parmar, Founder and Chief Executive Officer of VAP Group.

H.E. Dr. Mohammed Al Kuwaiti, Head of Cyber Security Council, UAE Government; Lt. Col. Dr. Essa Al Mutawa, Chief AI Officer, Dubai Civil Defence H.Q.; Dr. Marwan Alzarouni, CEO - AI, Dubai Economy and Tourism; Georges De Moura, Group CISO & Vice President, EDGE; Dr. Dirk Jungnickel, SVP Enterprise & Analytics & Intelligence, Emirates Group; Alexis Jean-Baptise, Chief Data & Analytics Officer, LÓreal, and many more will be present to lead discussions around the application and future of AI in various industries.

While the world is gearing towards an AI-driven future, where technological evolution has unveiled a transformed tomorrow full of possibilities, significant risks, concerns and questions continue to persist. How effective are the emerging strategies for governing AI? How is AI already making groundbreaking progress that may alter the course of humanity? Where do the major opportunities lie between the potential benefits and fear surrounding these monumental changes?

“The Global AI Show is committed to steer these crucial conversations, unravel answers, navigate groundbreaking developments and explore strategies that balance the transformative potential of AI in a multitude of sectors including healthcare, cybersecurity, governance, fintech, data and analytics,” said Vishal Parmar.

Do not miss this opportunity to connect with visionaries in the AI industry. Secure your tickets by visiting: [https://www.globalaishow.com/tickets/](https://www.globalaishow.com/tickets) and be a part of the experience.

**About VAP Group:**

VAP Group, established in 2013, is a leading force in Web3 and AI solutions, offering services in PR, advertising, recruitment, content development, and events and media management. Led by CEO Vishal Parmar, VAP Group continues to drive innovation through strategic PR and influencer marketing, bounty campaigns, and global conferences. Their flagship events, the Global Blockchain Show and Global AI Show, showcase the brightest minds in these transformative fields. Known for its creativity and forward-thinking approach, VAP Group remains at the forefront of blockchain and AI consultancy.

For media inquiries, exclusive interviews, or press passes, please reach out to: [media@globalaishow.com](mailto:media@globalaishow.com).

Join Us at the Global AI Show 2024 in Dubai! 

VAP Group Set to Host Second Edition of Global AI Show in Dubai

The Crunchbase Unicorn Board welcomed ten fresh faces in May 2023, doubling April's count, yet trailing behind May 2022's substantial total of 34. These new unicorns were unveiled in an investment climate where leading unicorn investor, [Tiger Global](https://www.crunchbase.com/organization/tiger-global), contemplates offloading its private company stakes as unicorn portfolio evaluations continue to be revised downwards.

![](img/знімок-екрана-2023-06-18-о-20.05.57.png)

Of the ten additions, nine different industries are represented with AI claiming two spots at the top. The remaining unicorns each represent a distinct sector, including energy, biotech, robotics, enterprise SaaS, and transportation.

Half of the new unicorns originated from the U.S., with two emerging from China, while Canada, Indonesia, and Japan each contributed one. The month of May saw $5 billion of the total $22 billion global venture funding allocated to these unicorn companies, which is less than half of the $11 billion acquired by unicorns in May 2022. 

![](img/знімок-екрана-2023-06-18-о-20.06.14.png)

The biggest funding for the month was secured by [Shein](https://www.sheincorp.cn/), a fast-fashion e-commerce platform, raising $2 billion in one round at a decreased valuation of $66 billion.

***Here are the newcomers:***

## AI 

Toronto's [Cohere](cohere.com), an AI-based large language model creator for enterprises, raised $270 million in its Series C funding round, led by [Inovia Capital](https://www.inovia.vc/). This has valued the 4-year-old company at $2.2 billion. 

New York's [Runway](https://runwayml.com/), an AI firm specializing in generative video, secured $100 million in a Series D round led by [Google](https://thecymes.com/article/googles-bard-chatbot-made-a-factual-error-during-its-first-demo-the-mistake-cost-the-company-100-billion), achieving a valuation of $1.5 billion.

Another notable AI startup that warrants attention is IDvizer, a facial recognition technology provider striving to revolutionize business security solutions. Their latest offering, IDvizer's Fastest Face ID, is a B2B identity recognition platform that verifies end-users in less than a second, irrespective of the device in use. This product has made waves in the AI industry for its innovative approach to security and its ability to deliver unique user experiences across various fields. [Learn more about IDvizer and its Fastest Face ID in our previous article](https://thecymes.com/article/a-brand-new-way-for-businesses-to-verify-users-idvizer-builds-the-fastest-face-id).

## Energy 

[Ryefield Energy](https://www.fox-ess.com.cn/), a China-based battery energy storage firm, raised $140 million led by [Sparkedge Capital](https://www.crunchbase.com/organization/sparkedge-capital), reaching a valuation of $1.4 billion.

## Agtech 

[eFishery](http://efishery.com/), an Indonesia-based developer of IoT feeding devices and an e-commerce platform for aquafarmers, raised $108 million in a Series D round led by Abu Dhabi PE fund [G42 Expansion Fund](https://www.42xfund.com/), reaching a valuation of $1.3 billion.

## Cleantech 

Gradiant from Massachusetts, a company dedicated to aiding water-dependent enterprises in wastewater reduction and treatment, secured $225 million in a Series D round led by BoltRock Holdings and Centaurus Capital, thereby valuing the company at $1 billion.

## Enterprise SaaS 

Restaurant365, an Irvine, California-based restaurant management software firm, secured $135 million, hitting the $1 billion valuation mark. The funding round was led by private equity firms Kohlberg Kravis Roberts and L Catterton.

## Proptech 

New York-based Avenue One, a proptech firm providing a comprehensive service platform for rental property buyers, raised $100 million led by WestCap. This round valued the company at $1 billion.

## Transportation 

GO, Tokyo's premier ride-hailing app, secured $72 million in a Series D round led by Goldman Sachs, which valued the company at $1 billion.

## Robotics 

Zhiyuan Robotics, a Shanghai-based humanoid robot developer, raised a funding round led by Baidu Capital, achieving a $1 billion valuation. The exact amount raised remains undisclosed.

## Biotech 

Chicago's VectorBuilder, a firm specializing in gene delivery technology, completed a funding round that saw the company reach a valuation of $1 billion.

Correction: Cohere's funding round has been updated to $270 million and its valuation to $2.2 billion based on an updated funding announcement.

[The Crunchbase Unicorn Board](https://www.crunchbase.com/lists/exited-unicorns/9436a996-90a9-40bc-91c0-a7d239de07f1/organization.companies) is a curated list of privately-held unicorn companies valued at $1 billion or more, based on Crunchbase data. Additions are made as companies hit the $1 billion mark during funding rounds. Internal company valuations are not reflected, as these often differ and are usually lower than a priced funding round. Adjustments are not made for investor writedowns, which vary quarterly, as different investors may not consistently value the same company within the same quarter.

Please note that all funding values are in U.S. dollars unless specified otherwise. Foreign currency transactions are converted at the historic spot price even if they were added to Crunchbase long after the event was announced.

Illustration: Dom Guzman\
Photo by [Alex Rybin](https://unsplash.com/@alexrybin?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) on [Unsplash](https://unsplash.com/images/animals/unicorn?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText)\
\
*Note: The information provided in this article is sourced from Crunchbase News, and presents an analysis of the emerging unicorns and investment trends in May 2023*

 Explore the dynamic shift in the unicorn landscape in May 2023, featuring an increase in AI startups, fluctuating venture funding trends, and diverse industry representation. Get detailed insights into the new unicorns' origin, industry, and valuation.

May 2023 Unicorn Expansion | AI Dominance & Global Venture Funding Insights

May's Double-Digit Unicorn Growth Highlights Two AI Players

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