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.business venture25 December 08:39
2 min
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Making Waves on Product Hunt, FuseBase Eyes "Product of the Month" with Its Michelin-Star Approach

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Making Waves on Product Hunt, FuseBase Eyes "Product of the Month" with Its Michelin-Star Approach coverDiscover FuseBase, the groundbreaking product that optimizes internal processes for service businesses and enhances customer experiences. Inspired by Michelin-starred restaurants, FuseBase aims to satisfy user needs at the highest level. Increase customer satisfaction and work efficiency with this innovative project and knowledge management tool.

The Ukrainian-American startup team recently introduced a groundbreaking product concept that has quickly captured the attention of the Product Hunt community, earning titles such as "Product of the Day" and "Product of the Week." Meanwhile, FuseBase continues to make waves on Product Hunt, with its next target being "Product of the Month". The project enhances the interaction between service businesses and their clients.

FuseBase is designed to optimize the internal processes of service businesses and enhance the customer experience of their clients. While working on the product, the team drew inspiration from the concept of a Michelin-starred restaurant, where the team's working area and the client's area are separate but share a single goal – to satisfy the user's needs at the highest level.

Inside FuseBase, there is a 'kitchen' with all the elements for knowledge and project management. In this 'kitchen,' the team can interact with each other and prepare client orders.

This approach allows service businesses to structure their teamwork, improve client user experience, and deliver services with the same quality as found in Michelin-starred restaurants. 

As a result, companies can increase customer satisfaction by an average of 25-35% and work efficiency by 45%. More than 2,000 agencies are already using FuseBase as their primary project and knowledge management tool, replacing a number of specialized products.

"FuseBase is about improving interaction on both sides: for those who provide services and those who use them. Currently, the team is working on visualizing the status of client projects and simplifying the interaction between clients and businesses. The biggest ambitions are related to the use of AI for the needs of service businesses. We already have several hypotheses and prototypes that will soon be presented to the public", – says Oleksiy Balykov, Director of Product and Operations.

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Author Oleksiy Balykov logoOleksiy Balykov
25 December 2023
FuseBaseservice businessescustomer experienceproject managementknowledge managementMichelin-starred approachoptimizationcustomer satisfactionwork efficiencyDirector of Product and Operations
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